Santa Cruz Auto Repair

Great service

My son’s car needed an alternator and couldn’t run so it was left at our cabin in Aptos. I called around to our friends and they recommended Nate Smith. I called Nate Smith the next week I was up and they could get me right in… They completed the job and communicated every step with any deviation from the original estimate. They were prompt courteous. And respectful of my time I’d recommend them to anybody and everybody.

I have Known Nate for many years, he can be trusted and a true car professional

We took in our Mini Cooper which had major issues and other shops could not seem to figure out what was wrong with it. Rigo, the technician who worked on our vehicle, communicated with us the process he planned to take the car through to get to what the problems were and do it in a step by step, organized, and least expensive manner. The car still has some more testing that needs to be done but already it is running 100 percent better than it was.

I had a pleasant interaction with Nate Smith about my old 1992 735i. He was recommended to me by a customer that came into my computer repair shop who owned multiple Mercedes cars. My car had an option, rare from the factory, called EDC (electronic damper control) that was leaking, and he referenced the very typical pressure accumulator issue (bombs as they’re informally called) he spent a decent amount of time with me on the phone explaining my options, and although I did not opt to repair the suspension, being too exotic and too expensive, instead opting to replace the EDC components with standard shocks and struts, I appreciated the time he spent with me on the phone away from paying clients and figured this was the least I could do.

I had a pleasant interaction with Nate Smith about my old 1992 735i. He was recommended to me by a customer that came into my computer repair shop who owned multiple Mercedes cars. My car had an option, rare from the factory, called EDC (electronic damper control) that was leaking, and he referenced the very typical pressure accumulator issue (bombs as they’re informally called) he spent a decent amount of time with me on the phone explaining my options, and although I did not opt to repair the suspension, being too exotic and too expensive, instead opting to replace the EDC components with standard shocks and struts, I appreciated the time he spent with me on the phone away from paying clients and figured this was the least I could do.

Cars can be tressful when not working. It's nice to deal with people that understand that. Nate's crew is exceptional at what they do at a fair price. You'll be glad you chose them to fix your car.

thank you!

First time using Nate Smith and happy I did. Great service and friendly staff. Will definitely use them again.