Santa Cruz Auto Repair

I recently took my car to Nate Smith's shop and again I was very pleased with the level of service I received. From the moment I walked in, the staff was friendly and welcoming, making me feel right at home. They were thorough in diagnosing the issue with my vehicle and took the time to explain everything to me in detail. They went above and beyond to ensure that my car was running at its best. I also appreciate their transparent communication and the fact that they kept me updated throughout the process. Ill definitely be returning for future auto repairs and maintenance. Highly recommend Nate Smith's Optimal Auto Care to anyone looking for reliable, trustworthy service.

Kind staff and cute dogs, the attendant Rigo is their ace. Always a big smile and alot of knowledge and clear information to share about what the technicians feel the problem my be and willing to work with you if you feel the issue may be something else. Been taking my volks here for years and plan on it for more.

Great customer service

Fantastic service, very communicative and professional. I highly recommend them.

Great service as usual, bumped me to the front of the line since I needed the car for an out-of-town trip.

Always friendly and helpful. They make sure to fix whatever issue you have, even when you don't describe it perfectly. If I have a problem that requires immediate attention, they figure out a way to get my car fixed so I can get back on the road.

As always, great service from the most friendly shop ever

Always professional, qualified , efficient and friendly!

Quality Servivce and friendly staff with attention to detail

Nate’s auto is the best. He and his staff have years of experience with bmw’s and it’s obvious. I completely trust their diagnosis and recommendations, and the quality of their work. Additionally I feel their pricing is fair, the staff is professional and I wouldn’t hesitate to recommend the shop to anyone who needed maintenance on his or her bmw