Extremely professional with a personal touch. Phenomenal service and exceeded expectations.
Optimal Auto has taken wonderful care of my vehicle, and the customer service is spectacular. I would highly recommend Nate Smith’s Optimal Auto.
Nate, Meg, and Blake, along with the rest of the staff at Optimal, are the BEST! I've taken my 2008 X3 to Nate and team since it went out of warranty and they always do a great job and treat me fairly. My BMW won't go anywhere else!
Thorough in their approach to diagnosis and repair of my 2005 BMW.
Excellent service and a friendly atmosphere.
I came into Optimal Auto and presented the long list of things that needed to get done on my 08' X3 with anxiety about a big auto repair bill. Come to find out the the bill would not be as large as what was forecasted and the Optimal team communicated on time what was needed to be done and get my approval each on each job. I am a highly satisfied customer and will come back for more work that I know will need to be done with my vehicle at Optimal Auto.
Excellent service! These guys are the absolute best!
Very pleased with the diagnosis, service and cost... I also witnessed a transaction for another customer that got a very thorough explanation. He could have been charged for work that was done but because it wasn’t caught when the vehicle was originally brought in, he was only charged for parts. That is what integrity is about!
5 stars I appreciate the communication and the quality of your service. I feel like our cars are in very good hands.
Nate Smith Optimal Auto is knowledgeable, competent and thorough with regards to my BMW 650i. I prefer Nate to a BMW dealer any day!