Santa Cruz Auto Repair

As usual, a wonderful experience getting my car serviced. Where else can you have complete confidence in the work done on your car, as well as getting to play with two amazing Border Collies?? Nate stayed late and took extra time with me to explain the diagnostic codes displayed by my car and what I should do about them. And finally, being able to drop my car in the morning and get a ride to/from work is the icing on the cake. Wonderful people, superb service and clear technical competence!

Quality service, convenient location, reasonable rates. Far superior to my former BMW dealer.

Everyone here is very nice and makes each customer feel important

Efficient, thorough, professional - I know I can trust Nate Smith’s for whatever needs attention on my 2005 BMW X3. Thank you for excellent work.

Everyone was so kind and went above and beyond to help me any way they could. I will be back for sure! Thank you!

I would not take my car anywhere else. Their service and support is so much better than any other place I have taken my car to. Their prices are also very reasonable. I highly recommend them.

I have finally found my Auto Care place! My first visit on Tuesday was the best customer service satisfaction I have received. From the initial phone call with Blake who found me a spot to have my car serviced as I was leaving town. Plus the continued first class service from him when I dropped it off to picking it up. Everybody was friendly and professional. I highly recommend Nate Smith's Optimal Auto Care they are the best!!

Our family has been going to Nate’s since 1999. Always a great experience, with talented and professional staff and mechanics. Nate and his staff always looks out for our best interest. We highly recommend this shop.

I have been using Optimal Auto for several years for my 2003 540i. The biggest reason I have kept this older high mileage car on the road is the security of having highly skilled people work on it when I need repairs at responsible prices. You get personal service from owners that are hands on and right there at the front counter that remember your name. Try em

I have visited Optimal Auto twice with my BMW. I have found them to be helpful in answering my questions and the service is always done in a timely manner. It is nice to feel I am working with people I can trust.