I have known Nate and Meg for over 15 years from servicing my 2000 BMW 740I after out of warranty. He has been a total pro regarding knowledge of BMW's and a great trouble shooter! He helped get me a less expensive option on fixing my sound system (I saved about $1500. I also can't say enough about the integrity of the man, I always feel he is looking after my needs like a friend, that he is. Meg always has some treat for me when I come in and is also very helpful and friendly. I give them my best rating!