Santa Cruz Auto Repair

As a long time patron, I continue to appreciate their excellent customer service and without hesitation will continue to recommend their services to others.

Friendly, knowledgeable and overall great service from the first phone call to the returning of my keys at checkout. I like to do business locally and Optimal will keep me on par with this.

We strive to make are customers happy.

You guys are the best and know what you're doing. I've been taking my care here for years and they keep it in top shape!!!

We absolutely love the service at Nate's! Would never think of taking our BMW's anywhere else!

I’m really happy with Nate Smith Optimal Auto. If you have a BMW, you will find no better on this side of the hill, and outside of an actual dealership. There have been several times where I brought my car in, thinking that I knew what was wrong, and bracing myself for a high repair bill. After diagnosing, they told me It was something far less drastic, and far less expensive to fix. In other words, they could easily have agreed with me and charged $2k-$3k for service, but chose to be honest and only charged me $300. They also frequently tell me “this thing here is going bad but it isn’t urgent. We will look again when you are back in here to see if it needs replacing then. It’s circumstances like this they build trust, and I trust Nate Smith more than any other shop to service my BMW.

These guys do great work at a reasonable price. Very honest

great services

Kept us informed; very thorough display of items that need future attention.

Nate Smith's Optimal great custemer service, take you home and pick you up when your car is ready.always keep you updated on your car