Santa Cruz Auto Repair

Nate Smith’s Optimal Auto is a local business that really takes care of their customers! They’ve gone above and beyond for me on several occasions. I trust their expertise and knowledge with my vehicle and appreciate their kindness.

Great service and they keep you up to date. I will be using them for my Mini Cooper maintenance.

Thank you very much for your care of our vehicles. You have been respectful of the time needed for repairs and the cost of those repairs and have kept us informed.

Taking my car in for an air conditioning problem was a seamless experience. The online appointment system was a definite plus, streamlining the process. The front desk support during check-in was not only efficient but also remarkably pleasant. The technician adeptly diagnosed a leak in the AC system and sought my approval for further testing. Despite being unable to pinpoint the exact source of the leak, they suggested monitoring the refrigerant levels over a few months. A complimentary inspection was an unexpected yet appreciated touch. Rigo, my contact throughout, exuded professionalism, knowledge, and a genuinely friendly demeanor. I highly recommend Nate Smith's Auto service center for their exemplary customer care and expertise.

I can’t say enough about how wonderful this group is. They always take the best care of me and my vehicle.

Went the extra mile in fixing my car.

[Nate's] was recommended to me by my trusted mechanic [Bobby's Pit Stop]. I have a VW GTI and my mechanic doesn't have the equipment to test. I had an emergency repair (pulley/belt) to my vehicle and they, [Nate's], were able to accommodate me once they determined they had parking available. Friendly staff, and quick service at reasonable pricing. I was also able to pick up my vehicle after hours, via locked gate and lockbox. Will return for future needs and do highly recommend.

Excellent personal and technical service.

Thank you for doing your best to locate the needed parts and repair as needed. Always keeping me informed is much appreciated.