Santa Cruz Auto Repair

excellent service, knowledgeable tech's, competitive prices

Recently my 2003 MINI Cooper lost its power steering, and I took it to my favorite place, Optimal Auto. It was going to be an expensive repair. The good folks in the front office took it from there! They talked with the dealer, found this was (just barely) under warranty, had my car towed to San Jose, and when the repair was done, they drove over and got my car. And all the while, they kept me informed of their progress. This was fabulous service! They must be my personal friends, you might think. Nope. I'm just a regular customer, like anyone else. This is the way they operate. Exceptional folks providing exceptional service!

A decade of top notch care of my family's cars ... I expect and receive clear concerted effort to resolve mechanical problems and have never been disappointed. They come through for their customers. Nate's has grown tremendously and manages the business so well that with his next generation assistants is holding the quality high. Would never consider another mechanic; Meg and Nate rock!

Excellent service! Always dependable and competent know-how in repairing my little car.

Good communication before embarking on needed but unexpected services. Very cReful to validate what you wanted when some of the necessary services were unanticipated. All in all a confidence inspiring experience.

Great service!

I have trusted my Mini to Nate for 9 years and he has never disappointed. The services are thorough and any pending issues are noted, so that I can plan when and what to fix. All the staff are very friendly and I would highly recommend their shop.

Great service as always, thanks to Blake and team!

The best of the best. Always professional and affordable. Skilled technicians are top flight. Price is right.

The work completed on my car is exemplary of the quality Nate Smith's Optimal Auto does. I was very satisfied with the employees I dealt with, as well as how my emergency was handled.