I just moved to Santa Cruz and hadn't thought about looking for an auto care specialist until my Mini Cooper got a flat. I did Google search and read yelp reviews. I was relieved and more than pleasantly surprised. Meg and the other Service Advisers were very professional, and friendly. I very much appreciated the time, care, and attention to detail in answering my questions and concerns. They are more affordable than going to a BMW dealer. They are my NEW go-to automotive specialists. They go out of their way to do what they can for you. I especially love the fact that they are dog friendly there, too!!I already have referred many people to Nate Smith's Optimal Auto Care!!!Thanks Again, Sincerely, Janice Idler